Storytelling is a great way to learn , connect, empathize and remember about an iincident for a lifetime. When we look at just statistics or plain charts and data, even though they draw your attention with regards to severity of a given situation they however fail to leave a lasting impression. This maybe because They present a very impersonal account. However, when someone tells you a story, they draw you a picture with words, they convey the strong emotions they have undergone and draw you into their lives by sharing something very personal and private. They not only connect to your heart and gut but also leave a mark on your mind.
We kicked off our event with two powerful stories told by the surviving mothers of two patients who were victims of sentinel events. These stories were excellent learning opportunities. They were scary, but yet inspiring to do a better job at providing better quality of care. They have highlighted key aspects like the importance of timely communication, courage to speak up and the pitfalls of working in silos and not including patient and their family members in the plan of care.
It would take a lot of courage to speak up as a student or someone low on the totem pole but these stories have inspired me to work on developing the courage to speak up and advocate for my patients when I am providing care for them. I will not hold back when I may have to step back and regroup my plan of care as it will be in the best interest of my patient’s well being.