Inspired by what I learned in Telluride, I joined the fledgling House Staff Quality Council. Founded in late 2013 as requirement from ACGME and CLER, the HSQC has become an organization that reports to the medical board and collects information from the patient care hotline. As a core leadership member, I decided to write a mission statement full of quality care gold nuggets. Anyone care to help me revise?
The HSQC aims to encourage a hospital culture of blameless error reporting and safety risk mitigation through resident-driven quality improvement and patient safety projects, and to allocate a $50,000 annual budget funded by NY Methodist Hospital through a collective bargaining agreement with CIR-SEIU. The council further serves as an interdepartmental collaborative effort among all house staff at NY Methodist Hospital.
The council will review error reports via the patient-safety hotline (x5988), identify threats to… Continue reading
There’s a fire brewin’ in my belly and it’s growing stronger with every demonstration of how healthcare should be, but sadly isn’t. St. Michael’s, Lewis Blackman, countless stories from other residents–all highlighting the failures in my own practice and in my home institution. I’m compelled to spread the word of risk reporting, transparency, and teamwork. These lessons learned at the Telluride patient safety conference have changed me permanently.