I just returned from an amazing week in Telluride where I not only learned a lot but was also inspired and reinvigorated by the group of colleagues and faculty I met. One of the most surprising things about the week was that despite our varied backgrounds and geography, we all came together with a common set of interests and experiences (sometimes bad ones) determined to make changes moving forward in our practice. Thank you to everyone I met this week.
Here are the main lessons I learned during the week as well as some fantastic quotes from the group…
1.) Start every meeting with a story (it’s all about the patient!)
2.) The way we treat nurses when they bring a concern to us that ends up being wrong, is often more important than when they bring a concern that ends up being right (respect and appreciation are… Continue reading