Carole Hemmelgarn

Marseille Reflections by Quyen Nguyen

6/17/2013

One of the most important lessons I have learned from the past three days is the urgency in which we need to act to bring ethics back to the forefront of healthcare systems. Too often the best interests of the patients and their families are put behind financial, legal, and personal factors. It may never be possible to prevent every error, but we have a professional duty to take responsibility and put patients’ and their families’ needs first in the aftermath of a medical error. I wish to express a sincere thank-you to Carole for your courage in sharing your personal story so that future healthcare professionals can learn from it. I hope that each of us will continue this conversation of patient safety to make a difference in patient care when we return to our institutions.

Today I also learned about the concept of anchoring. Anchoring is a… Continue reading

We Can Do Better: Marseille Reflections by Madeline Rovira #TPSER9

Wow.  I’m not even sure how to reflect on the amazing day we had today.  From the horrors of the Michael Skolnik case video, to the excitement of being the first group ever to save Stewie (our egg ‘patient’),  to the heartbreaking story that Carole courageously shared with the class, today has been emotional and eye-opening.

So many moments today, as we listened to and became engrossed in the narratives being shared, I found my face scrunched up or my mouth falling open wondering how we could possibly treat our patients and families in some of the ways that we do.  I like to believe that people are good and generally do the best they can.  And yet, hearing about health care providers who ignore and belittle a mother worried about her child, or administrators who threaten a mother who just lost her child to… Continue reading

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