Academy for Emerging Leaders in Patient Safety – Day 1, June 8, 2015
Sentences that stuck:
- “People don’t remember powerpoints, they remember stories.”
- “I need a little clarity.”
- “Marseille has more dogs per person (1.8/person) than any other town in the U.S.”
- “The most important question: ‘What’s the worst it could be?'”
- “Why do we have a Monday-through-Friday culture when illness happens every day of the week?”
- “The best way to starve a dog is to tell two people to feed it.”
- “Make a plan to persuade; People are motivated by data, structure, and emotions.”
- “Why are you here? What do you want to take with you? What are you willing to invest?”
After only one day of the “Marseille Experience”, I’ve got 6 pages of handwritten notes and an unending stream of questions and ideas buzzing around my head. Today Dr. Wendy Madigosky asked us to list situations… Continue reading →