Shared Decision-Making and Open, Honest Communication Change Outcomes

Rick Boothman sharing insights on open and honest communication related to adverse events.

What an amazing and invigorating second day of discovery and consensus building at our Telluride Roundtable on “Open and Honest Communication Skills in Healthcare”. The high altitude and beautiful mountain valley scenery have ways of opening up creative thought processes that lead to amazing new ideas. Some reflections from day two:

  1. Our second day focused on what patients and family expect related to open and honest communications in the domains of (a) informed consent and (b) when harm occurs from our care. Rosemary Gibson and Helen Haskell led the morning session which quickly evolved from the concept of informed consent to one of shared decision-making. David Longnecker talked about the “partnership” between patients and their caregivers when decisions on care need to be made and stressed that open and honest communication must go both ways in those… Continue reading

Open and Honest Communication Challenges the Status Quo

Helen Haskell, Rick Boothman and David Longnecker MD discuss emotional intelligence

The first day of our Telluride Roundtable on “Open and Honest Communication Skills in Healthcare” is now complete. After a full day of deliberative inquiry and exploration, some reflections come to mind:

  1. To start the day, students from medicine, nursing, public health, pharmacy and law attending the Roundtable watched the film “The Faces of Medical Error…From Tears to Transparency: The Story of Lewis Blackman” to start the day. After the film, Helen Haskell and Rosemary Gibson led an engaging and interactive discussion on the educational messages highlighted in the movie. The conversations were empowering and got us off to a great start.
  2. The students added an amazing dimension to our discussions on open and honest communication. Their excitement and passion was contagious; their ability to appreciate right from wrong without pre-existing cultural biases was refreshing.
  3. In the afternoon, Roundtable… Continue reading

Welcome to Telluride!

Welcome to the Sixth Annual Patient Safety Roundtable in Telluride, CO – an annual retreat for those of us working to help make healthcare safer through education.  This year’s work will focus on open and honest communication skills in healthcare, addressing the barriers surrounding transparency from informed consent through the continuum of care when unintentional harm occurs.  As we wait for this year’s Roundtable to begin, the sun has already begun to peek over the beautiful Telluride valley and the southern Colorado Mountains, signaling the start of another beautiful Rocky Mountain summer day.

Through the generous support of the Agency for Healthcare Research and Quality (AHRQ), eighteen students from medicine, nursing, public health, pharmacy and law will be joining us in our work this year. To kick off the Roundtable, we will share with attendees the award winning film, The Faces of Medical Error… From Tears to Transparency:… Continue reading

Welcome

Greetings! Welcome to our blog. So glad you found us.

Our hope is that this site generates important conversation among caregivers, administrators, patients, families, educators, policy makers and others on two very important issues in healthcare today: (1) the medical error crisis, and (2) while appreciating that medical errors will never be eliminated, how we respond to patients and family members when unintentional harm results from our care.

In an effort to stimulate this conversation and help lead change, our first educational film The Faces of Medical Error…From Tears to Transparency: The Story of Lewis Blackman addresses both of these important issues. The film premiered last September and in just five short months, The Story of Lewis Blackman has been used as a vehicle for change across the globe. In Chicago, Washington DC, Southern California, Australia, Japan and Europe, audiences have used the film to begin important discussions on medical… Continue reading

The Story of Lewis Blackman Awarded Highest Honor by Filmmaking Peers

In addition to providing an unforgettable learning experience for health care providers, Lewis Blackman continues to touch the hearts of all who hear his story. Most recently, The Faces of Medical Error…From Tears to Transparency: The Story of Lewis Blackman, was awarded a 2009 Aegis Award—a worldwide film industry honor given to the very best film and video productions of the year. Of the 2,109 entries, The Lewis Blackman Story received top honors, achieving the highest score awarded by a panel of peer judges.

Greg Vass, Executive Producer at SolidLine Media and partner to Transparent Health in the creation of the film said, “It always feels great to be recognized as the best in our field, but I think it feels even better to be part of such a special production project—one that is truly changing healthcare.”

For all of us at Transparent Health, the journey of making this educational… Continue reading