Hello, My name is…

Looking back on day one of the roundtable, there were a number of moments that gave me pause. Some ideas were new to me while others were a review of things learned prior but lost to the back of my mind by time. However, one simple thing that we can all do to improve communication, relationships and care stuck out to me—introductions.

Helen Haskell shared the tragic story of losing her son, Lewis, as a result of medical errors. Something she experienced that I see all the time is the lack of clarity regarding who’s who and who does what. All too often I’m guilty of contributing to this myself. As part of a team, particularly as a junior member of that team, it’s easy to forget to introduce yourself when you walk into a patient’s room. The sad thing is, simply introducing yourself, and re-introducing yourself each… Continue reading →