Julia’s blog
Would you please help encourage one of our thoughtful and committed young doctors? Julia Meade, one of the residents who attended last week’s Marseille Patient Safety Resident Physician Summer Camp, was inspired by the experience to start a blog called The Hospital Docent. She’s posted a couple of entries in the last few days.
Would you please take a moment to welcome her to the blogosphere and comment on her posts? Perhaps you might want to suggest topics for future entries, too.
Also, please refer her blog to others who might be interested, ok?
Thanks!
Negotiating in the Colorado Mountains
One of my roles as a faculty member to the Marseille Patient Safety Student and Resident Physician Summer Camps is to conduct a three-hour workshop on principles and strategies of negotiation. The camps, after all, have a strong focus on the power of effective communication in reducing patient harm. Negotiations occur all the time in clinical settings–between residents and nurses, between nurses and attendings, between clinical staff and patients and families–and our faculty leader Dave Mayer has asked me to provide some insights about negotiation to the students.
As I have noted on the Athenahealth Leadership Forum:
People who are likely to be the future leaders of health care institutions in America and abroad often come to me for career and training advice. My constant refrain is to learn the principles and framework of negotiation strategy. Negotiation can be defined as means of satisfying parties’ underlying interests… Continue reading
Learning patient safety at Marseille
It’s such a privilege to return as a faculty member to the Marseille Patient Safety Student and Resident Physician Summer Camps, organized by Dr. David Mayer, vice president of quality and safety at MedStar Health. This is a lovely opportunity to meet a few dozen residents and medical students who compete to attend an intensive seminar or quality, safety, transparency, disclosure, and other topics that are unrepresented in medical school and residency training. Here’s a note, for example, from Julia Meade, who attended last week’s residents’ program, and is about to start her fellowship:
I received 1 hour of training on patient safety as a medical student and 2 hours as a resident physician. During my time in Marseille, I learned more on how to keep you and your loved ones safe than I have in 7 years of medical training.
The newly arrived medical students have… Continue reading
Considering informed consent
After watching the Michael Skolnik story here at Marseille, the residents and faculty broke into small groups to consider the issues involved in getting proper informed consent from patients who are about to undergo procedures. Faculty member Kim Oates later reminded the residents, “The consent form doesn’t replace the conversation. And the conversation
is not a conversation unless it is a two-way conversation.”Although the focus was on the humanitarian reasons for engaging in proper consent procedures, faculty leader Dave Mayer also pointed out that informed consent breakdowns are a top
reason for losing malpractice cases. He also reminded the residents of the value of encouraging people to seek second opinions, not only for the patients themselves, but also for the doctors: “We’re all biased towards doing the procedures
we’re trained to do. If you think you’re
not, you’re fooling yourself.”
is not a conversation unless it is a two-way conversation.”Although the focus was on the humanitarian reasons for engaging in proper consent procedures, faculty leader Dave Mayer also pointed out that informed consent breakdowns are a top
reason for losing malpractice cases. He also reminded the residents of the value of encouraging people to seek second opinions, not only for the patients themselves, but also for the doctors: “We’re all biased towards doing the procedures
we’re trained to do. If you think you’re
not, you’re fooling yourself.”
Here’s a composite of pictures of the members of… Continue reading