The word that comes to mind on day three of the Marseille Experience is grateful.  I am grateful for the opportunity to be here with such amazing participants; grateful that there are people like Dave, Tim, Anne, Kim, Rosemary, Roger, John, and Gwen who are willing to share their wisdom with us and make us rethink what we do, how we do it, and how we can do it better; and grateful that Carole,  Helen, the Skolniks, and the hospitalist who re-enacted his debriefing interview, shared their painful stories and put a face on the human cost of medical error.

My hospital has done a great job of providing its employees with cutting edge tools and education, many of which we discussed here in Breckenridge. I have been trained to use Carolina Cares, TeamStepps, SBAR-Q, CUS words, 6 Sigma, and the list goes on, but in rolling out… Continue reading →

Today was another thought provoking day in Breckenridge.  While I found pearls in all the of the sessions, I think my favorite two sessions were the talk by Shelly Dierkling on QI projects and the discussion led by John Nance.  As a graduate nursing student in the Health Care Systems Clinical Nurse Leader Track at UNC, I had been tasked with developing a QI project as part of my program prior to being selected for this camp.  Last semester I was given a model to follow, the Dartmouth Model, and tasked with discovering a clinical need that would improve the quality of care provided by the clinic I work in.  I completed the task and presented all the right deliverables, but at the end of the day I didn’t have a lot of confidence that the project I am hoping to implement will actually gain traction.… Continue reading →