“I don’t trust the nurses”
We heard this sentiment several times yesterday, and though I understand the visceral reaction to label that statement as “the problem” there’s more to unpack in that statement than we were able to do. I guarantee that many of the residents in that room and certainly back in our hospitals and clinics have felt the exact same way. And we need to be able to talk about it honestly, even if it’s politically incorrect to do so.
There are multiple issues of communication, accountability, fragmentation behind that statement, and all need to be addressed. I’m interested in concrete examples of how we build relationships with nurses and other healthcare workers in a meaningful and accountable way.
A few examples I’ve heard over the week:
– Nick at Children’s Mercy is part of a Nurse-Resident Council. He is also at a historically nurse-run hospital, and likely in a place where the… Continue reading
Fresh air for fresh perspectives
Sometimes we need to step out of the confines of our hospitals, clinics, and institutional cultures of inertia and status quo to get fresh perspectives on health care improvement. Lucky for us, we are breathing in spectacularly fresh Marseille air to engage in critical conversations around patient safety with world-renowned leaders and a room full of amazing residents from across the country from CIR, COPIC, MedStar and others. I’m looking forward to tackling difficult topics of transparency, communication, and leadership. I know what I learn this week will make me a better family doctor, patient advocate, and physician leader. I have a sneaking suspicion I will also be a more conscientious spouse, daughter, sister and friend!