Transparency in informed consent. Its necessary that the physician or the surgeon explains clearly and concisely what will be done in a procedure. I believe when this is done the chances of a law suit are very low since the patient is informed of what is going on. The risks of the procedure must be included as well.

It’s important for patients to question the Doctor and ask if they really need to have a procedure done. No decisions about the patient should be made without the patient’s knowledge. Shared decision making has a high-quality outcome. We can’t prevent errors but we can prevent errors from causing harm. Safety trumps time hence safety before anything else.

Heroic leaders share. When staff is treated with respect, care and compassion, the staff does the same to patients. People in position of authority should not resist change. They should be willing to learn,… Continue reading →

Day 1 Reflection

True leaders start by themselves, confident. Everything big started small, the journey of a thousand step starts with one step. Those who lead have the courage to stand out, treat others as equals, and influence others to change and follow their lead. Some of us have leadership in ourselves but we are waiting for something to happen before we stand out. Sometimes it works like that but for the most part it does not work that way. We need to have the courage to stand out on our own and influence others to follow us. A true leader will call for help when needed and put away their pride and Ego. It’s always good to think outside the box, protocols or standard procedures are not always right. So do not autopilot.

We played a game of dominoes where one person acted as administrators, nurse, and Doctor. We… Continue reading →