Day 2 – The Teeter Totter Game
I have never played the Teeter Totter game, but I found it to be an amazing learning experience and group activity. My team did a wonderful job deciding on a well thought out plan from the beginning, watching the first group and adjusting the plan as needed, communicating throughout the process, taking our time during the exercise, and when needed physically embracing each other to ensure the weight was kept mostly in the center. Our leader did an amazing job staying calm and reminding us to be patient. He also answered all of our questions and did an overall great job being our calm center that we could balance on and rely on. There are so many things I learned and so many situations where I can apply them in the healthcare setting.
I would love to see this activity held among interdisciplinary staff of all units at my hospital.… Continue reading
Day 1: Transparency
Today was very eye opening and inspiring. I learned so much about patient safety issues and ideas from the stories told, data presented, and patient experiences shared. There are a lot of lessons and information that I will take back with me after this experience, but for this blog post I will just focus on one that stood out to me.
The way MedStar handled the medical error case of Jack Gentry was incredible. I was so impressed to hear the steps taken by the surgeon and hospital to acknowledge the error from the beginning and ensure they did the right thing for the patient and their family. It was during the post discussion piece that someone mentioned the importance of asking how an organization dealt with their last serious medical error. I had never thought of asking this question before during an interview or as an employee of a… Continue reading