Can a conversation change an outcome?
Can a conversation change an outcome?!! This was the question that reverberated in my head after watching the video “The Faces of Medical Errors…From Tears to Transparency: The Story of Michael Skolnik”. It was painful to watch the story and see the pain in the eyes of the parents as they tried to relieve the whole ordeal. Across the room I could hear sobs and the expression of anger and sadness at the eventual outcome. A family had their son taking away from them.
As I engaged with my colleagues during the discussion, we were so quick to point fingers and express a disgust at the process that led to the outcome. However deep one, I reflect on moments when we walk into the room with “informed consents” with a sole purpose of getting a signature to legitimize our intervention, never giving the patient or family members enough time to… Continue reading
CHANGING THE NARRATIVE: Asking for help is not weakness- My Marseille experience Day 1
It was a beautiful morning in the Rocky Mountains, the morning sun was shining brilliantly on the beautiful snow crowned majestic mountains. I was suspended several feet above ground in a Gondola and in awe of nature below me. I was not alone, I had company. I was sharing the ride with 3 new friends I had just made the night before. We were headed somewhere down the mountains on a mission. Our mission, learn skills at the academy for emerging leaders in patient safety. We have been tasked with saving ourselves and colleagues from the downward spiral of unsafe health system.
I was excited to have been accepted to attend the 2016 Academy for Emerging Leaders in Patient Safety summer camp for residents. It was very refreshing to meet residents from across the nation passionate about patient safety and taking on leadership roles to change the culture of… Continue reading