Less than a week after completion of the course I am amazed how I have began to look at situations at work in a new light. As I see a safety issue that has occurred, individuals are often quick to look and point fingers. I am able to look past who did it but rather dig deeper into better understanding the system and how the system failed. It truly will take a great deal of time to change current outdated RCA process at our hospital. Furthermore, it is important to inspire the entire healthcare team to look and study all aspects of a safety event prior to drawing up a single cause.

During this new academic year I plan to become a resident member of the current RCA team. I hope that with small changes I can make strides to revolutionizing the RCA process into an event review process.

It… Continue reading →

1. As a healthcare professional it is extremely important to always look towards improving the delivery of healthcare. As a senior resident there is often resistance when feedback is given to coresident. It is in human nature to become defensive when ones actions are being challenged. However, as healthcare professionals it is important to foster a culture of embracing feedback and change. At my training hospital residents are encouraged to join and become active team members of many hospital committees. This allows us to become active members to help bring about change in the entire hospital. As a member of the High Value Care committee I have been able to work closely with hospital administration to create quality improvement projects focusing on improving patient safety.

In the last few weeks, as a chief resident I have found it extremely hard to deliver feedback to some residents who become fixated on defending… Continue reading →