This week so far has been an emotional roller coaster, hopefully for the greater good of all patients.
Watching Bleed Out, I felt like there was such a breakdown at so many levels; I don’t understand why everyone can’t just admit to a tiny fault instead of trying to put the entire blame on one person. The hospital seemed to fail not only the patient and family, but also the nurse (coming from a nurses’ perspective). The greed of the insurance companies and others in healthcare to not care about others of our kind blows my mind-and the way they keep it a secret from the rest of the public. Imagine the outrage if people realized they were paying for these medical mistakes instead of the facility/people at fault!
I want so many more people to come through this program to hopefully have a change of heart. And not just… Continue reading
One of the big take aways from today was how important communication and listening are. As a healthcare provider, specifically a nurse, I thought we always did wonderful listening to our patients; after all, we are one of the top most trusted professionals. So when my organization sent an email to my unit saying that they wanted to work on communication with patients to increase our low scores, I was shocked. I was even more shocked when I heard the average time that patients and their families were first interrupted during a conversation. I need to take the tools I learned today and apply them to show patients that they matter and are the most important one in the healthcare dynamic.
Care for the caregiver was a really great reminder on how even resilient individuals need to take care of themselves and it’s ok to ask for help. Help is… Continue reading
I thought the Wall of Silence made me cry, but today’s video made me cry just as much; I couldn’t even bring myself to comment or share my thoughts afterwards because the thought of speaking on what we just watched made me tear up even more. Being able to see and hear from the people on the other side of patient safety events is eye opening. Like Carole said, we need to remove some of those labels (i.e. hysterical) that we use or hear our coworkers use.
And being around this group of such open-minded individuals is such a positive experience. I wish I could make everyone in healthcare have such open minds with a concern for the greater good of patients and their families–I guess this is where I need to be the first dancing guy. I love being able to hear from both the nursing professionals and doctors/medical… Continue reading